Shipping policy

Last Updated: August 2026

At Phillauri, we strive to deliver your orders quickly and safely across India.

Order Processing

Orders are processed within 24-48 hours after confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping Time

Estimated delivery time is 3-7 business days, depending on your location.

Delivery to remote areas may take a little longer.

Shipping Charges

Free Shipping on eligible orders.

Any applicable shipping charges will be shown at checkout before payment.

Order Tracking

Once your order is shipped, you will receive a tracking link via SMS, Email, or WhatsApp (if available).

Delivery

Please ensure your shipping address and contact number are correct.

If a delivery attempt is unsuccessful due to an incorrect address or customer unavailability, re-delivery may be delayed.

Cash on Delivery (COD)

Cash on Delivery is available on eligible PIN codes.

Please keep the exact amount ready while receiving your order.

Damaged or Lost Packages

If your package arrives damaged or you do not receive it within the expected time, please contact our support team. We will resolve the issue as quickly as possible.

Thank you for shopping with Phillauri! 💛